Glass House Eastbourne Eastbourne, England, United Kingdom
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We are seeking a dedicated and enthusiastic Assistant Manager to join our dynamic team. This role is pivotal in supporting the daily operations of our establishment, ensuring exceptional service and a high standard of quality in all areas. The ideal candidate will possess a strong background in hospitality, culinary arts, or food production, with a passion for team management and customer satisfaction.
Responsibilities
* Assist the Manager in overseeing daily operations to ensure smooth functioning of the establishment.
* Assisting in social media marketing.
* Supervise and train staff in various roles including, bartending, and front-of-house positions.
* Maintain high standards of food safety and hygiene in accordance with health regulations.
* Collaborate with the culinary team to ensure quality food production and presentation.
* Manage inventory levels and assist with ordering supplies as needed.
* Address customer inquiries and resolve any issues promptly to enhance guest satisfaction.
* Implement training programmes for new staff members to uphold service excellence.
* Assist in creating staff schedules to ensure adequate coverage during peak times.
Requirements
* Proven experience in a hospitality or culinary environment, must be within a restaurant setting.
* Strong knowledge of food safety standards and practices.
* Excellent team management skills with the ability to motivate and lead a diverse team.
* Experience in food production or kitchen operations is highly desirable.
* Bartending experience is an advantage but not essential.
* Outstanding communication skills with a focus on customer service excellence.
* Ability to work flexible hours, including evenings and weekends as required.
* If you are passionate about delivering exceptional service and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity as an Assistant Manager!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
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