An opportunity has arisen for casual food & beverage assistants to join our professional and friendly team in a 4* boutique hotel in Tunbridge Wells. The hotel comprises 39 bedrooms as well as meeting rooms and a variety of event spaces. You will be playing a vital role in the everyday operation of the hotel and will be responsible for creating a great first impression. Due to the nature of the job role we are currently only accepting applications from candidates aged 18 or over.
In return we are offering up to £12.21 per hour, plus a share of the service charge and tips. You will be entitled to a contributory pension scheme. and refer a friend to us and you can earn up to £250 (terms and conditions apply)
Key Responsibilities:
· Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
· Welcome guests in a polite and friendly manner
· Take and deliver customer orders, consistently demonstrating high levels of customer service
· Prepare set ups for tables and/or rooms
· Follow cash handling procedures
· Manage guest queries in a timely and efficient manner
· Up-sell with latest departmental incentives
· Ensure compliance of brand standards
· Strive to achieve departmental targets
· Ensure cleanliness of work areas
· Comply with hotel security, fire regulations and all health and safety legislation
· Assist other departments wherever necessary and maintain good working relationships
Essential Skills:
* Experience of working in a quality bar operation / catering environment
* Well presented & flexible attitude
* Customer focused and polite manner
* Experience of working within a team
* Numerate and familiar with cash, stock rotation & control procedures
If you have the personality, the drive, the commitment, and knowledge to be part of a successful team and drive the business forward we would love to hear from you.
Pay: £10.50-£12.21 per hour
Benefits:
* Company pension
Work Location: In person