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Job Overview
About The Role
Ready to lead the way in facilities excellence? We’re looking for a strategic and hands-on Senior Facilities Manager to take charge of multiple service areas across our estate. From compliance and maintenance to catering, cleaning, and even the Spa - this role is all about delivering high standards, ensuring audit readiness, and creating a safe, efficient, and welcoming environment for everyone at AO.
Here's What You Can Expect To Be Doing
* Lead and support key facilities projects across the business.
* Drive service improvement initiatives and ensure delivery against KPIs and SLAs.
* Manage budgets and resources to deliver value for money without compromising quality.
* Oversee reactive and planned maintenance, utilities, catering, cleaning, reception, and Spa operations.
* Champion health & safety protocols and ensure audit readiness.
* Build strong relationships with stakeholders to ensure cohesive operations across AO.
A Few Things About You
* A full UK driving licence - travel across AO locations is essential.
* NEBOSH or IOSH Level 4 (or above).
* BIFM or IWFM Level 4 (or above).
* Proven experience across all areas of responsibility listed.
* A strategic mindset with the ability to manage daily operations and long-term improvements.
A Bit About Us
We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; AO has achieved a lot and continues to grow across Europe. We’re driven to be the best electrical retailer in Europe, and we value bold ideas, smart execution, and care for people. We also like to have a little fun as we work towards our goals.
Our Benefits
We’ve designed our benefits to cover everything from big moments to little helps. In addition to pensions and holidays, we offer our AO Perks to help with the small things that matter.
* 33 days holiday
* 5% contribution pension scheme
* Exclusive Staff Discount
* Enhanced Maternity, Paternity and Adoption Packages
* Expression of wish service
* Make a difference days (x2 fully paid charity days a year)
* Share-save Scheme
To see all our benefits and perks, visit our AO Benefits page.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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