Overview
Citizens Advice Cheshire North are recruiting a 4 day/week Advice Session Supervisor to support our busy advice team, covering Monday, Tuesday, Thursday and Friday. This job is based in our Macclesfield Office.
Responsibilities
* Manage the practicalities of the advice session, providing day-to-day supervision of the advice team, made up of volunteers and staff working in the office, from home and at outreach locations.
* Ensure that both advice and case recording meet Citizens Advice quality requirements, and that all other statistical information required by funders is recorded.
Qualifications and experience
* This role would suit an existing Advice Session Supervisor, caseworker, or an experienced generalist adviser who is looking to progress — training will be provided to the right candidate where development is required.
Additional details
* We will consider applications for less than 4 days, but you must be able to work 2 consecutive days.
* We will review applications on a rolling basis and reserve the right to withdraw the advert should a suitable applicant be found.
* For an informal discussion about the role, please contact the CEO via email at will.mckellar@citizensadvicecn.org.uk
Location
Macclesfield, England, United Kingdom (office-based)
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