This role is a 6-month fixed term contract. If you are taking deferred redundancy, you will be required to work your notice as part of this role. Pay In Lieu of Notice (PILON) will no longer be applicable. NHS Professionals are undertaking an unprecedented transformation across their organisation and our Business Analysts play a fundamental role in this exciting programme. As a key member of the programme, the Business Analyst will work closely with stakeholders across the organisation together with Product Managers, Change Managers and Project Managers to support this transformation programme and ultimately support the NHS in delivering critical frontline services. The role of the Business Analyst is to review and analyse the organisation’s business, including its business intentions, business services, business processes and information needs. This analysis will enable the business to implement change, including associated IT system change, in a controlled manner. Responsibilities The Business Analyst (BA) will play a critical role in supporting the successful delivery of projects by eliciting, analysing, documenting, and validating business and system requirements. The BA will work collaboratively with stakeholders, project teams, and other analysts to ensure high-quality deliverables aligned with NHSP standards and project objectives. 1. Requirements Elicitation and Analysis Lead stakeholder interviews and workshops to capture new and refine existing requirements in line with NHSP quality standards. Analyse and prioritise requirements with the project team, challenging out-of-scope items when necessary. Document both functional and non-functional requirements and ensure any cross-programme dependencies are appropriately handed over. 2. Process Mapping and Design Produce Level 2–4 “As-Is” and “To-Be” process maps in alignment with NHSP standards. Facilitate workshops and interviews to gather and validate process information with stakeholders and SMEs. Collaborate with stakeholders to optimise future-state processes and ensure alignment with documented requirements. 3. Gap Analysis and Impact Assessment Conduct impact assessments on proposed changes to systems and processes, identifying unconsidered dependencies. Identify and escalate user stories or requirements that fall outside the current project scope or are interdependent. 4. User Stories Development Facilitate pre-refinement and refinement workshops to generate high-quality user stories from requirements and “To-Be” processes. Ensure user stories reflect stakeholder needs and are prioritised effectively. Manage the full lifecycle of user story write-ups, reviews, amendments, and sign-offs. 5. DevOps User Story Management Upload and maintain user stories within NHSP’s DevOps platform, ensuring accurate tagging and categorisation. Keep the user story backlog updated and aligned with project progress and changes. 6. Requirements Traceability and Change Management Maintain a comprehensive Requirements Traceability Matrix linking requirements, processes, user stories, and deliverables. Manage controlled changes to requirements and associated artefacts, securing appropriate stakeholder approvals. 7. Reporting, Governance, and Meetings Operate within NHSP’s governance frameworks and attend all relevant meetings as required. Provide progress updates, risks, and issues reports as needed. Be available to travel within the UK if project needs require. 8. Collaboration with Other Business Analysts Engage with other BAs in the project to ensure shared deliverables are aligned and dependencies are managed collaboratively. 9. Testing Support Support internal and external testing teams by defining test scenarios linked to the “To-Be” processes and user stories. Map user stories to the corresponding process levels (L2, L3, L4). Participate in all system "Show & Tell" sessions. 10. Cross-Team Collaboration Work closely with the broader project team to maintain an up-to-date understanding of current deliverables and project state. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About The Candidate To be successful in this post you will need to demonstrate: Strong stakeholder and relationship management Technical certifications Experienced at writing business requirements specifications for complex business processes Process mapping and analysis techniques to include modelling and agile working Relevant Business Analysis qualification Well -developed numerical, analytical and logical problem-solving skills. Negotiation and conflict resolution skills. Proven ability to work with a high degree of autonomy. A self-starter with excellent time management and organisational skills. Significant experience as Business Analyst in a comparable business on complex business change projects Experienced at test planning Absorbs complex information and communicates effectively at all levels to both technical and non-technical audiences. Ability to build effective collaborative relationships with a wide range of professionals within NHSP. Capable of making timely and effective suggestions based on the appropriate use of information. Developing effective working relationships with project teams to ensure optimum outcome for the project. Able to communicate effectively using excellent verbal and written communication skills Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button About Us In return for your commitment, we will offer you some fantastic benefits: Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays A commitment to talent management & development Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme Life Assurance Group Income Protection Wellbeing Programme Employee Assistance Programme Employee Engagement & discounts platform About Us: NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS. NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work. As part of our ongoing commitment to equity, diversity and inclusion, we have been awarded the Race Equality Code Quality Mark and are a signatory of Disability Confident, Menopause Pledge and Mental Health at Work Commitment. Equality, Diversity & Inclusion (EDI) As part of our commitment to EDI, as well as having a number of related staff support networks and calendar of activities, NHS professionals is also working to the following aims: To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society To proactively embed the EDI agenda, in a meaningful way, in all that it does To ensure we create a psychological safe environment in which everyone can thrive and be at their best To actively support and Include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants to meet the minimum criteria and choose to apply under the scheme. We particularly welcome applications from people from minority groups and will provide support to ensure an equitable process. Keyboard Shortcuts F9 - Move focus from the edit area to the Footer Toolbar F10 - Move focus from the edit area to the first toolbar button Shift TAB - Move focus from the edit area to the last toolbar button