Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry, driven by people‑led, innovative and customer‑focused principles.
Role overview
You are invited to join us as an enthusiastic Sales Assistant, playing a vital role in delivering an exceptional shopping experience for our customers. This position offers significant career development opportunities within the JD Group.
Responsibilities
* Provide a knowledgeable and seamless customer experience for all customers that enter the store.
* Continuously maintain clean and tidy stock standards on the shop floor for customers at all times.
* Collaborate with your team members to achieve sales and KPI targets by being knowledgeable on current trends, in‑store promotions, and continuously evolving store processes.
* Drive sales, ensuring that targets are achieved and, where possible, exceeded.
* Utilise in‑store devices, offering the customer the whole product range, and provide alternatives and add‑on sales at every opportunity.
* Replenish stock levels when needed, ensuring the full‑size range is on the shop floor where possible.
* Ensure that products are priced correctly.
* Support other staff, work within departments, or carry out other duties as required.
* Always represent JD Sports in the most professional manner and conduct your work in a safe and responsible manner.
Role objectives and KPI’s
Provide exceptional service to ensure customer satisfaction and retention; actively drive sales to support the store in meeting and exceeding its financial goals; and ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.
Skills and Experience
A positive attitude towards a fast‑paced, customer‑focused retail environment; the ability to view challenges as opportunities for personal and career growth; confident interpersonal and communication skills; and flexibility to work various shifts, including weekends and holidays.
Benefits
Staff discount on JD Group and other brands within the organisation, plus personal development opportunities to learn and grow at work.
Thank you for your time #JD
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