At the core, you will be responsible for the procurement/order triggering of the generated requirements from MRP/customer orders as well as the sustainable assurance of supplier performance by means of evaluation of operational data (KPI). Due to your already gained experience in purchasing and your communication strengths you develop a healthy supplier relationship. You generate savings and prove to be resilient even in high workload situations due to your organized and structured way of working. In addition, you continuously work on improving our processes so that the workflows and processes of procurement become ever more efficient.
We Offer
Dematic is a global leader in intelligent intralogistics and material handling solutions. With a rich history of innovation and a commitment to excellence, we provide cutting-edge technology and expertise to optimize our clients' supply chains. We offer an inclusive and collaborative work environment where employees can thrive and make a meaningful impact.
Tasks And Qualifications
Key Responsibilities:
* Procurement/order triggering of the requirements generated by a PO Req. from the disposition/customer orders on a daily updated basis.
* Execution of the ordering process with support of the CRM system
* Generation of savings in the ordering system
* Supplier management
* Performance tracking (claim rate/on-time delivery/order confirmation rate/response time/price continuity)
* Supplier monitoring --> Plan, execute, and track continuous improvement processes at the supplier based on performance KPIs and, if necessary, initiate countermeasures or search for alternative suppliers
* Classify suppliers in the CRM system based on supplier performance and the corresponding KPI values
* Master data maintenance if required
* Collaboration with Dematic strategical purchasing and market structure is mandatory
* Day-to-day review and maintenance of order confirmations
* Logical, structured and proactive as well as sustainable execution of the deadline tracking with support of the CRM / ERP system
Experience
* Completed commercial/technical training and professional experience in customer service
* Previous experience in the Spare Parts business
* Knowledge of SAP Order Processing (essential)
* Knowledge in CRM processing's
* Ability to prioritise workload
* Ability to work on own initiative within a team environment.
Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.