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Join Toolstation as a Retail Supervisor
At Toolstation, we’re committed to developing your talents so you can grow with us and become a future leader. As a Retail Supervisor, you will be the face of our brand, making a great first impression, building lasting relationships, and exceeding customer expectations.
This role involves serving customers, supporting the Store Manager, checking deliveries, picking items from the warehouse, and stocking shelves. Be prepared for seasonal temperature changes, but take pride in your work and our team’s efforts, which our customers will appreciate.
What you'll do
* Support: Stand in for the Store Manager when needed, motivate and engage the team, and coach sales growth and target achievement.
* Assist: Check and unpack deliveries, stock shelves, clean the branch, and assemble orders.
* Deliver service: Provide excellent customer service with a smile and encourage the team to do the same.
* Build relationships: Ensure customers leave satisfied with everything they need.
* Create a positive environment: Maintain product availability and high standards, making the branch a welcoming place to work.
What you'll bring
* Hard work and passion: No retail experience needed; focus on service quality, and we will train you.
* Team spirit: Willingness to help and get involved.
* Positive attitude: Ensure customers have a great experience.
* Reliability: Be dependable, flexible, and personable.
* Authenticity: Bring your whole self to work and let your personality shine.
What you'll get
Enjoy opportunities to express your personality, develop your career, and access training through our Toolstation Academy. We also offer some of the best benefits in retail:
* 22 days’ holidays plus Bank Holidays
* Company pension and life assurance
* Bonus scheme
* Cycle to work scheme
* Save and buy as you earn
* 20% discounts across Travis Perkins companies
* Financial education and support
* Recognition awards
* Discounts at over 1000 retailers
* Family-friendly policies for maternity, paternity, adoption, and surrogacy
About Toolstation
We are one of Britain’s fastest-growing multi-channel retailers of tools, accessories, and building supplies, part of Travis Perkins plc. Our store expansion and diverse group offer many growth opportunities for ambitious individuals eager to develop their careers in retail.
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