Your new company You'll be joining a well established housing provider that delivers safe, supportive and well maintained accommodation for older residents. Their focus is on empowering individuals to live independently while ensuring high-quality housing management and a warm, customer-centred service. Your new role As a Housing Scheme Manager, you will provide an intensive housing management service to residents living in sheltered accommodation. You'll build strong customer relationships and act as the first point of contact for tenancy support, ensuring new and existing residents understand their rights, responsibilities and the services available to them.Your duties will include: Supporting prospective residents with property viewings and helping new tenants settle into their homes. Assisting residents with accessing Housing Benefit or financial advice to maintain rent and service charge payments. Carrying out regular site inspections to ensure Health & Safety compliance across communal areas, emergency systems, lifts and building facilities. Monitoring contractors delivering on-site services such as grounds maintenance, window cleaning and laundry. Responding to tenancy issues, disputes and emergencies raised by colleagues or residents. Completing referrals for aids, adaptations and assistive technology to help maintain resident independence. Maintaining accurate, up to date scheme records and documentation. This is a 3-month temporary contract offering an immediate start and paying up to £18.57 per hour. What you'll need to succeed To be successful in this role, you will need: Experience working with older people, with the ability to promote independence and build trust. Confidence adapting your communication style to suit individual needs, including explaining technical information clearly. Previous administrative experience and good numeracy skills. Proficiency with Microsoft Office and accurate record-keeping. The ability to work independently as well as part of a team. A valid driving licence, plus willingness to work flexibly, including occasional evenings or weekends. Desirable qualities include an understanding of Housing Benefit, experience supporting individuals through bereavement or loss, and knowledge of housing management or support services. What you'll get in return A competitive hourly rate of up to £18.57. An Immediate Start. Opportunity to work for a highly reputable housing provider. Potential permanent opportunity. The opportunity to make a meaningful difference to the lives of older residents in a supportive housing environment. A varied and rewarding role within a respected organisation. Flexible working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk