Job Description
Blair West is supporting an exciting SaaS business specialising in expense management solutions, to find a Product Manager.
Reporting directly to the Managing Director, this role sits at the heart of product development, working closely with Leadership and the wider development team.
This is a key role designed to strengthen the roadmap, improve customer onboarding, and enhance product delivery.
The opportunity:
* Define and execute against the product roadmap, ensuring alignment with customer and market needs, and strategic business objectives.
* Turn customer insights into actionable product enhancements. Define requirements, create user stories, and set acceptance criteria for the development team.
* Support sprint planning, stand-ups, retrospectives, and other Agile ceremonies.
* Conduct UAT and QA testing to validate new features and maintain quality standards.
* Contribute to the design and improvement of customer self-onboarding processes.
* Develop materials such as user guides, FAQs, and tutorials to enhance the user experience.
* Provide domain expertise and technical support to both customers and internal teams.
You’ll be the ideal candidate for this position if you have:
1. At least 2 years’ experience in product management, QA testing, or a related SaaS role.
2. S...