Service Engineer (a.k.a. Industrial First Responder) Mission Overview Your job: save distressed machines, both at home base and out in the wild. Motors, pumps, gearboxes — they all need your magical touch. Bonus points for doing it without setting anything (including yourself) on fire. Always bow before the great gods of Health & Safety. Your Epic To-Do List (Key Responsibilities) * Obey all sacred scrolls (a.k.a. company HSEQ policies). * Keep your "I'm certified to be here" badge up to date. * Fill out RAMS and POWRA like a paperwork wizard. * Perform heroic feats of equipment removal, installation, and electrical tinkering — all without crying. * Patch up broken equipment onsite like an industrial paramedic. * Bring the dead (machines) back to life through post-repair commissioning. * Create job reports and time sheets that don't require a Rosetta Stone to understand. * When the call for backup comes, jump into other jobs and workshops like a true team player. * Be ready to spring into action with the on-call rota, overtime, and shifts — because machines don't respect business hours. How We Score Your Heroics (KPIs) * Get the job done on time (before the client invents passive-aggressive emails). * Achieve zero "You messed up" incidents. * Finish the work in less time than it takes for a pot of coffee to go stale. * Bring in bonus business like a stealthy industrial salesperson. * Keep your work area clean enough that even your nan would approve. Your Origin Story (Qualifications & Experience) * You've done formal training (apprenticeship, NVQ, BTEC or "I've seen some things, man" experience). * You own legit health and safety site certifications — and can prove it without frantic wallet searching. * You actually know what the equipment you're fixing is supposed to do. Your Superpowers (Essential Skills) * Master of measuring tools — rulers, calipers, even that weird gauge no one else understands. * Can dismantle and reassemble machines like a LEGO master (but with heavier parts and more swearing). * Know how to inspect finished work and say, "Yep, that’s beautiful." * Can commission equipment with the smooth confidence of a DJ dropping a beat. * Problem-solving skills sharper than a new hacksaw blade. * You can operate a tablet without calling IT every 5 minutes. * You can explain things clearly without sounding like you're reading from an ancient scroll