We are currently recruiting on behalf of a well-established and growing fire & security company based in Bolton, who are looking to appoint an organised and proactive Scheduler to support their busy operations team. This is a fantastic opportunity for someone with strong scheduling and administration experience who enjoys working in a fast-paced environment and delivering excellent customer service. As a Scheduler, you would be the central point of contact between customers, engineers, and internal departments, you will play a key role in ensuring service operations run efficiently and effectively. Benefits: Salary up to £30,000 depending on experience Monday to Friday working hours 08:30am - 16:30am Office-based role in Bolton Full training provided on internal systems and processes Supportive and friendly working environmentKey Responsibilities: Coordinate and schedule engineers for planned preventative maintenance (PPM), reactive call-outs, remedial works, and installations Liaise with customers to arrange appointments and confirm attendance Manage service jobs from booking through to completion and invoicing Ensure all engineer reports, certificates, and job documentation are completed accurately and submitted on time Raise quotations for remedial works and follow up on approvals Monitor engineer workloads and adjust schedules where required Order materials and parts while maintaining stock control records Act as the first point of contact for customer queries and incoming service calls Provide regular updates to customers regarding engineer attendance, job progress, and outstanding works Support the wider service department with general administration dutiesExperience Required: Previous experience within a Service Coordinator, Scheduler, or Service Administrator position Experience in the fire and security sector Excellent organisational skills with the ability to manage multiple tasks simultaneously Strong communication and customer service skills Confident using Microsoft Office and CRM/service management systems Ability to work effectively under pressure and prioritise workloads Experience within the fire & security, engineering, facilities management, or maintenance sector is highly desirableIf this sounds like you, please apply today