Job Details
Band 2 Main area Administration Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (5 days per week working 0800-1600 or 0830-1630) Job ref 201-26-114 Site Camborne Redruth Community Hospital Town Redruth Salary £24,465 Per Annum/Pro Rata Salary period Yearly Closing 11/02/2026 23:59
Flexible working
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have a home office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
Job Overview
This role is open only to people who already work for the NHS in Cornwall or the Isles of Scilly. Only current employees of Cornwall Foundation Trust, Royal Cornwall Hospitals NHS Trust, or Cornwall and Isles of Scilly Integrated Care Board can apply.
Main duties of the job
To provide full clerical support to various key functions within the hospital setting and/or clinical team.
Duties
To provide administrative functions within the hospital including reception duties, being first point of contact for all patients, visitors and members of the public attending the hospital. This role will support a range of services which could include but is not limited to:
* In-patient
* Day Hospital
* Out-patient
* Minor Injuries Unit
* A range of clinical teams
Working for our organisation
We are an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability. Over 4,000 people make up the Trust, including doctors, nurses, therapists, plus admin and support staff.
Strategic Themes
Great Care
* Care based on what matters to people.
* Care provided at home or close to home.
* Improvement through learning, research and innovation.
* Prevention and alternatives to hospital.
Great Organisation
* Buildings that support health and wellbeing.
* Technology enabled care.
* Care teams are supported by responsive corporate services.
* Safe, efficient, effective and productive.
Great People
* A place people love to work and feel valued.
* Living our values with staff (all voices count).
* Attract, grow and develop talent.
* Leaders with compassion, who continuously learn and listen.
Great Partner
* Encourage and enable effective partnerships.
* Joined-up community services.
* Work with others to maximise workforce opportunities.
* Reduce our impact on the environment.
Detailed Job Description And Main Responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification Skills And Aptitude Essential Criteria
* Ability to communicate clearly on telephone and face to face
Desirable criteria
Desirable criteria for duties
* Experience in a customer facing role
Education/Qualifications and Relevant Experience Essential criteria
* Basic numeracy and literacy skills
* Experience of working in an administrative setting
* Knowledge and experience of using Microsoft office or similar applications
Education/Qualifications and Relevant Experience Desirable criteria
* Healthcare/NHS administrative experience
Career opportunities
* Career conversations and individual development plans for succession planning and talent management
* Protected CPD time for registered staff
* Access to a dedicated central development fund supporting CPD for all staff
* Leadership and Management development programmes
* Coaching and mentoring opportunities
* A full clinical induction programme for operational skills
* Access to a care certificate programme for our band 1-4 clinical staff
* A bespoke and robust preceptorship programme to support newly qualified staff
* Individual professional development programmes
Benefits and rewards for our staff
* Suite of health and wellbeing initiatives to support our colleagues physical and mental health
* Free access to individual HARP portfolios to support revalidation for nursing staff
* Free DBS checks where required
* Discounts available from retailers, UK hotels and main attractions
* NHS Pension Scheme
* Salary sacrifice car scheme
* Cycle to work scheme
* The Trust reimburses all application costs for staff eligible to apply for EU settlement status.
Application process
The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment. If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.
Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles throughout the organisation.
If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.
Any general recruitment queries, please contact our recruitment team on 01208 834644
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