As a Change Lead, you'll own the people side of our strategic annual operating plan—bringing our teams along so new ways of working are understood, embraced and adopted. You'll create the change approach, mobilise leaders and champions, and build the communications, learning and reinforcement needed to deliver measurable business benefit. Most importantly, you'll help change land in a way that feels authentic to our culture so it sticks for the long term.
Join us at Greene King, the country's leading pub company and brewer. Our mission is to pour happiness into lives and become the pride of great British hospitality. With a 220‑year brewing and pub history and a proud team of 39,000, we are deeply rooted in the tradition of what makes the British pub experience special.
Responsibilities
* Create and lead the change management strategy for our programmes, defining clear outcomes, a strong narrative and practical delivery plans.
* Win hearts and minds by engaging stakeholders at every level—listening, addressing concerns and building commitment throughout the journey.
* Design change that lasts. Embed new behaviours, ways of working and ownership so improvements are sustained well beyond go‑live.
* Define and track change measures (e.g. readiness, adoption, usage and proficiency) and connect them to benefits realisation and business performance.
* Enable leaders and teams with clear communications, role‑based learning, coaching and simple tools so people feel confident and supported through change.
* Anticipate resistance and change risks early; put mitigation and reinforcement in place to protect delivery, adoption and long‑term value.
Qualifications
* Proven experience leading the people side of complex change—building commitment, driving adoption and realising measurable business benefits.
* Exceptional influencing and communication skills—able to align senior leaders, shape a compelling change story and mobilise action across the business.
* High emotional intelligence: empathic, curious and pragmatic, with the ability to coach others through uncertainty and help teams thrive.
* Strong leadership capability—building change capability in others, creating effective networks of champions and sponsors, and fostering a continuous improvement mindset.
* Change management qualification (e.g. APMG, Prosci, ACMP) and/or strong programme/project delivery experience with a disciplined approach to adoption measurement and benefits realisation.
Benefits
* You’ll receive a competitive salary and pension contribution.
* The chance to further your career across our well‑known brands—Greene King is one of the industry’s top apprenticeship providers and can provide training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands.
* Free employee assistance programme—mental health, wellbeing, financial and legal support because you matter.
* Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
* Refer a friend: earn £1,500 for each successful referral.
* Wagestream—to access your wage before payday for life’s moments.
* Retail discounts: up to 30% off at Superdrug, exclusive mobile discounts and many more.
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