Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London
St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King’s Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay – it’s a place to belong, grow and be part of something extraordinary.
What is in it for you:
In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
1. 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
2. Annual Performance Review pay adjustments.
3. Complimentary gym and spa access.
4. Free meals while at work.
5. Dry-cleaning service availability for uniforms.
6. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
7. 50% discount at any of the St. Pancras outlets.
8. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
9. Travel ticket season loan.
10. Life Assurance Scheme
11. Cycle to work scheme.
12. Employee Assistance Programme access.
13. Mental Health First Aiders within the team
14. Comprehensive Training and Development programme participation.
15. Awards and recognition celebrations, among many other benefits
16. Outstanding Wellness program
Position Summary
As a Sales & Marketing Coordinator you perform general office duties to support Sales & Marketing teams. Actively support the sales process as might be needed. Actively participate in Marketing Plan, supporting with key activations, content creation and maintaining brand guidelines in all areas of the hotel. Prepare and submit reports as requested by the Director of Sales, Director of Sales and Marketing and Head of Marketing and ensure all office administration is managed with deadlines being met and workload managed effectively.
Responsibilities: Here's what your journey with us entails
17. Under the direction of the Director of Sales and the Director of Sales & Marketing and Head of Marketing, collate and prepare reports
18. Manage administrative tasks within the office – replying to emails, research potential business opportunities and sharing them with the Sales and Marketing team for follow up.
19. Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.
20. Assist the team when VIP FAM & Site Visits are due in by putting together sales packs and hotel gift bags.
21. Work alongside the Director of Sales and Marketing, to organise and order gifts, department resources and merchandising.
22. Works with the Sales & Marketing Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.
23. Answers telephones using the appropriate etiquette, including answering the phone within 3 rings and transferring calls when and where necessary.
24. Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.
25. Use MGS, Marsha, Opera, and internal programs to produce reports as and when required and requested.
26. Keep apprised of hotel developments and ensure all marketing and branded collateral and correspondence is kept up to date.
27. Assist in the content creation alongside the Marketing team
28. Effectively develops relationships with key internal and external stakeholders and communicate information from Sales & Marketing Team.
29. Creates contracts as required for Corporate, FIT and Group proposals.
30. Actively participate in finance meetings, manage the invoices and budget alongside the Director of Sales and Marketing.
31. Follows all hotel and company processes and procedures.
Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.