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Salesforce business analyst

Northampton
eTeam, Inc.
Salesforce business analyst
Posted: 3 September
Offer description

Purpose and Primary Objective
This is a varied delivery leadership role, with the following responsibilities:

* Own the BRD of solutions for Sales, Service and platform solutions.
* Analyse and document Business requirements
* Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements,
* Review solutions and recommending improvements,
* Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes,
* Provide guidance on user story writing style,
* Ensure success and acceptance criteria are defined for each story,
* Describe and illustrate designs with appropriate justifications,
* Ensure documentation of the steps for testing,
* Groom and refine the Client product backlog, in liaison with Client SMEs,
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