About The Role
SYSTEMS ANALYST
DIVISION: Central
LOCATION: Hillsborough, Northern Ireland
CONTRACT: Full time, permanent
PLEASE NOTE: THIS ROLE IS NOT REMOTE. EMPLOYEES ARE BASED IN OUR NORTHERN IRELAND OFFICE
Benefits: Subsidised Private Medical Cover; Life Assurance Scheme, Contributory Pension, 35 Days annual leave (Including Public Holidays) + more
As the GRAHAM business continues to grow we are looking for an enthusiastic Systems Analyst to join our Hillsborough based Business Services team, as they develop new and existing Information Systems within the business.
The Systems Analyst role within the IT Solutions team, with the role expected to:
1. Have an understanding of industry relevant systems and where they could be exploited within the business
2. Work closely with the specific functions/departments, to ensure our system capabilities are fully exploited and provide added value to function/department and overall business.
3. Support the design, implementation and deployment of new Business Systems.
4. Ensure training and documentation requirements are fulfilled.
5. Act as contact point between system provider and business functions/departments and are responsible for ongoing exploitation and business value realisation.
Key Accountabilities:
Exploitation – System Usage/Development
6. Support Function/Department and process representatives to identify innovative solutions to Business problems through the use of IT
7. Assist function in determining what solution to exploit (in house development, 3rd party systems)
8. Have working knowledge of key technologies used within the function, including but not limited to .NET8+ and .NET Framework for web and backend development and SQL Server for database management
9. Facilitate the preparation of business justification/value analysis of all new business requirements
10. Ensure ongoing compliance to agreed standard system solutions.
11. Ensure compliance within the function for the Change Request Process
12. Apply standard Process Change/Project Governance processes to all business requests.
13. Assume key point of contact between business/function representative and system provider.
User Support
14. Provide Help Desk support for all systems within remit as required
Training & Documentation
15. Facilitate the development of training materials for key systems within his/her remit ·
16. Identify training requirements.
17. Facilitate preparation of business process & end-user documentation.
18. Develop adequate technical documentation within agreed standards and ensure these are maintained and up to date
System deployment
19. Assist Disaster Recovery planning for new and existing systems
20. Dba work as required
21. Support business readiness & project manage deployment.
22. Support system acceptance testing during software release.
23. Manage system requirements during testing phase.
24. Facilitate user acceptance and sign off process with business function/department representative.
25. Proactively research new solutions and provide recommendations where applicable within the business
Project Based Activities:
26. Actively contribute to system design during business process change development.
27. Coordinate testing & deployment of new business functionality.
28. Facilitate business process functionality validation & sign-off in conjunction with business function/department representative.
29. Adhere to Graham IT project management methodology
Additional Information
30. Job is located at Head Office – Remote working is not available
31. Some travel to other sites may be necessary.
32. Provision of application support, outside normal working hours may be required to minimise business disruption and downtime.
33. The above accountabilities are not exhaustive, and you may be required at the Company’s discretion to undertake other duties from time to time
Technical Competencies
Essential
34. .Net/.Net Framework
35. SQL SERVER
36. Proven experience in a Systems Analyst role
37. Degree qualified in a relevant area, or solid industry experience
38. Possess strong communication and organisational skills
39. Approach group tasks with a “team player” mentality
Desirable
40. React Native
41. Microsoft Power Apps/Power Automate
42. IFS
43. Azure DevOps/ CI/CD pipelines
44. Microsoft Azure knowledge
45. Unity
Additional Information
46. Some occasional travel to other sites may be necessary
47. Provision of application support, outside normal working hours may be required to minimise business disruption and downtime
48. Unfortunately, we are unable to consider remote working for this post - It is office based.
This job description is intended to give the post holder an appreciation of the role envisaged for the Systems Analyst and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.