Job Description
Patch Manager - Northern Ireland Housing Executive - Armagh An NIHE Patch Manager provides a customer-oriented housing management service, with a strong focus on preventing homelessness across a designated area. NI Housing Executive is one of the largest housing bodies in the UK. Do you have experience in customer support, social housing, or a similar customer-facing environment and are looking for a move to the Public Sector? Apply today to find out more. About the role:
1. £16.37 per hour
2. Monday - Friday, (9:00am - 5:00pm)
3. 37 hours per week
4. Holidays: 35 days pro rata
5. Duration: Temporary, ongoing
6. Public Sector
What you'll be doing in this role:
7. Tenancy management & sustainment.
8. Tenancy termination & management of Housing Executive empty properties (voids).
9. Tenancy management of existing and new tenancies.
10. Secure tenants seeking to transfer to other social housing.
11. Succession, assignment, joint tenancy & direct exchange applications.
12. Income collection and rent account management.
13. Community involvement, community cohesion and community safety.
14. Liaison with the Housing Executive's leasehold unit regarding leaseholders within the patch.
What you'll need for this role:
15. Level 6 qualification with a minimum of 1 years relevant experience OR Level 5 qualification with 2 years relevant experience OR Can demonstrate equivalent continuing professional development/experiential learning and 3 years relevant experience.
16. Strong communication and relationship-building skills to work with diverse tenants and stakeholders.
17. Relevant experience is working in a customer focused environment / social services background.
18. IT/ Microsoft Office Proficiency: Intermediate.
19. A full current driving licence and access to a form of transport.
20. As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you.