Administrator / Assistant Works Coordinator
Sector: Environment Agency MEICA Framework
Location: Highbridge Office (Western Region) ¦ Office‑based
An excellent opportunity has arisen for an organised and proactive Administrator / Assistant Works Coordinator to join our Western region team, supporting the delivery of the Environment Agency Wessex MEICA framework. You will play a key role in supporting the administration and coordination of MEICA maintenance and project workflows, ensuring smooth progression of work orders, accurate documentation, and timely allocation of resources across Planned and Preventative Maintenance and Reactive Maintenance tasks.
This role is based at our Highbridge office, which supports a busy, fast‑paced regional framework environment.
In Return
You will benefit from a supportive and inclusive environment with a strong focus on personal and professional development. Based on the information from both documents, the package includes:
* Competitive salary (dependent on experience)
* 25 days holiday plus bank holidays (increasing with service)
* Up to 3 volunteer days
* Contributory pension scheme
* Life insurance
* Medicash Health Cash Plan & Rewards
* Supportive learning environment with structured development opportunities
* A safe, inclusive workplace with employee forums for sharing ideas and feedback
* A culture grounded in safety, professionalism, respect, integrity, innovation, and teamwork (SPIRIT values).
Business Unit
You will be joining a well‑established and dynamic business unit delivering a range of civil, mechanical, and electrical engineering works across the Western region, including long‑term framework contracts with public‑sector clients such as the Environment Agency.
Our operational teams work on infrastructure maintenance and improvement schemes across flood defence, water management and asset renewal portfolios, requiring strong administrative, organisation, coordination, and document management capability.
The Role
As Administrator / Assistant Works Coordinator, you will support framework delivery by overseeing administrative workflow processes and helping coordinate day‑to‑day operational activities across the Wessex MEICA portfolio.
You will also provide cover for the current Works Coordinator during annual leave or unplanned absence, ensuring continuity of framework delivery. Your work will contribute directly to high‑quality delivery for our Environment Agency client.
Key Responsibilities
* Administer work orders through the full workflow process, ensuring timely progression, accurate data entry, and clear audit trails.
* Allocate resources to PPM and RPM activities, coordinating with supervisors and operational teams.
* Order materials and manage stock/consumables as required, including local ordering of PPE and site‑related items.
* Maintain documentation for ongoing works, including completion packs, permits, inspection reports, and remit close‑out documentation.
* Oversee document control processes for internal and external systems, ensuring compliance and version control.
* Collate and prepare safety documentation (briefings, toolbox talks, safety matrices) and commercial records (timesheets, staff logs).
* Provide administrative support to the framework team, including meeting coordination, minutes, correspondence, and reporting.
* Provide assistance to the commercial team (QS framework support) where required.
* Manage office tasks including IT asset logging, stationery/PPE ordering, and facilities management.
About You
We welcome applications from individuals with a positive, proactive approach and strong organisational skills.
Essential Skills & Experience
* Experience in administration, coordination, or similar support roles (engineering or construction experience beneficial but not essential).
* Ability to work to deadlines in a busy, fast‑paced environment.
* Strong IT literacy, especially Microsoft Office (Excel, Word, PowerPoint).
* Excellent communication skills and attention to detail.
* Ability to organise, prioritise, and work independently.
Desirable
* Experience coordinating or managing documentation such as completion packs, CEMPs, or resource plans.
* Familiarity with workflow or asset management systems in a framework environment.