Team Leaders are responsible for managing and motivating a team. The exact nature and goals of the team can vary depending on the role and industry, but examples can include sales teams, marketing teams, and customer service teams. Team Leaders have the following general responsibilities:
1. Set achievable team goals
2. Manage team relationships as required
3. Reward high achieving team members
4. Offer support and mentorship to team members
5. Organise and oversee team building activities
6. Monitor team performance
7. Motivate team members
8. Manage daily team operations
9. Handle concerns from team members
10. Organise training and skill-building activities
Team Leaders will need excellent administration and organisation skills, and a good level of familiarity with office software packages such as MS Office and GDocs. Team Leaders will also need to have an analytical mindset and be comfortable interpreting metrics that will inform decision making. While a degree is not always essential in this role, having a higher level qualification in management can be helpful. Strong leadership skills, and the ability to empathise with team members is also crucial for this kind of role.
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