* Job Category: Sales
* Job Posted: 06/18/2025
Overview
DESCRIPTION: Marubeni-Itochu Steel America (MISA) is part of a global team trading in a wide range of steel products. The MISA Sales team is currently seeking a Sales Coordinator in our West Chester, OH office. This position will support the sales team in obtaining and keeping customers by performing administrative and clerical tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Act as the primary contact for customers regarding confirmation of firm orders and forecast requirements, track shipment to fulfill releases
* Contacts customers/suppliers frequently to answer questions, resolve general problems, and provide/receive general information
* Maintains vendor/customer accounts ensuring timely payment and receipt of invoices via SAP/Excel. Monitors customer credit and A/R collection, adjusting for payment discounts. Monitors vendor consignment credit lines when applicable. Monitors customer credit limits
* Oversee, manage, and reconcile inventory levels at processor and warehouses, utilizing data from contracts, purchase orders, shipping and receiving documents, invoices, accounting reports and generated log. Prepares reports such as inventory balance, price lists, and shortages. Reports inventory increases or shortages
* Coordinate warehousing and transportation. May negotiate rates with freight forwarding companies and track deliveries and shipments to ensure timely arrival of goods in compliance. Prepare shipping documents for customs clearance
* Input SO/DO, MRP/FSS system set up and maintenance, Month End Purchase / Sale / Contract Bal / Inventory Check, Part Master Registration, Price Master Registration
* Other duties as assigned
KNOWLEDGE AND SKILLS
Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business. Demonstrated ability to learn and adapt to using integrated accounting and material management software. Experience working with SAP preferred. The ability to work independently, handle multiple tasks, and troubleshoot problems. Excellent communication skills both verbal and written. Strong organizational and interpersonal skills. Proficient in Microsoft Excel (VLOOKUP, SUMIF, pivot tables, etc.)
EDUCATION AND WORK EXPERIENCE
Bachelor’s degree and 2 years relevant experience
PHYSICAL DEMANDS
* No physical exertion required
* Required to sit for long periods of time
WORK ENVIRONMENT
Usual office working conditions
COMPENSATION AND OTHER BENEFITS
$28-$29 hourly rate (commensurate with experience and location)
All positions qualify for our Incentive Compensation Plan
We’re committed to providing benefits that prioritize your well-being, growth, and success making the journey with us truly rewarding. At MISA we offer generous PTO, supplier discounts, tuition reimbursement, training credits to invest in our employees’ continuous growth and success, work-life balance with a standard 35-hour week, a hybrid work style, 401(K) that includes a company match, and EAP program designed to support and provide you with the tools in various aspects of life.
Benefits offered to Full-Time employees and their dependents include Medical Plan options provided by United Healthcare, Vision coverage provided by United Healthcare and Dental coverage provided by Delta Dental. Company paid benefits provided by Reliance Matrix include Life Insurance, Short Term Disability and Long-Term Disability. We also offer a Healthcare and Dependent Care Flexible Saving Account provided by United Healthcare.
At MISA we are committed to providing equal employment opportunities for all qualified individuals, regardless of race, color, religion, creed, national origin, ancestry, sex, age, marital status, veteran status, disability, citizenship status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law.
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