Your new company
We are currently seeking a dedicated and proactive Housing Service Officer to join our team on a temporary basis for up to six months. Based in the West Midlands, this role offers agile working arrangements, allowing flexibility while covering a patch of approximately 600 properties, including flats and housing estates.
Your new role
As a Housing Service Officer, you will be responsible for conducting regular home visits to ensure tenant safety and that properties are maintained to a high standard. You will also carry out
fire safety checks and identify any safeguarding concerns, referring these to the appropriate internal teams when necessary. A key part of your role will be acting as a liaison between tenants and various departments, helping to resolve issues and support tenant wellbeing. You will manage a caseload of 40-50 active cases, working through them efficiently and ensuring timely resolution. For more complex situations-such as hoarding or health-related concerns-you will be expected to arrange and lead multi-agency meetings, collaborating with external partners to find effective solutions.
What you'll need to succeed
To succeed in this role, you'll need to demonstrate previous experience in a Housing Officer role, strong relationship-building skills, a good understanding of safeguarding within a housing context, and the ability to work independently while managing competing priorities. This is a fantastic opportunity to make a real impact in the community while gaining valuable experience in housing services.
What you'll get in return
In return, you'll benefit from agile working arrangements, a supportive team environment, and the chance to work on meaningful cases that directly improve the lives of tenants. You'll also gain valuable experience in multi-agency working, safeguarding, and housing operations-skills that will strengthen your career in the housing or social care sector. You will also receive an hourly rate of £21.73 per pour and paid on a weekly basis.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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