Spanish-Speaking Customer Service Administrator (Temporary Contract)
Duration: 2- 3weeks (with potential extension)
Working Pattern: 3 days per week - ideally Monday, Tuesday & Thursday (possibility of additional days)
Salary: £25, - £27,
About the Role
We are seeking a Spanish-speaking Customer Service Administrator to support our team on a temporary basis. The role focuses on administrative support and handling customer enquiries from Spanish-speaking clients. You will receive an introduction to the product and guidance on the types of questions to ask in order to accurately respond to customers and process their orders.
This position centres on customer service and administration rather than sales.
Key Responsibilities
1. Respond to customer enquiries in Spanish via phone and email.
2. Provide clear product information.
3. Ask relevant questions to ensure accurate order fulfilment.
4. Update and maintain customer information in the CRM system (Salesforce).
5. Create opportunities and issue invoices using Salesforce/Xero.
6. Provide general administrative support as needed.
Requirements
7. Fluent Spanish speaker.
8. Strong customer service or administrative background.
9. Comfortable managing calls, emails, and general enquiries.
10. CRM experience, ideally Salesforce (training can be provided).
11. Excellent organisation and communication skills.
12. Ability to work independently within a parttime schedule.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.