Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.
You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Work Pattern:
Week 1
Thursday 05:00-10:15
Friday 05:00-13:00
Saturday 05:00-13:00
Week 2
Thursday 05:00-10:15
Friday 05:00-13:00
Saturday 05:00-13:00
Responsibilities include:
* Serving customers efficiently on the shop floor and at service points
* Keeping the store clean and stocked
* Monitoring and achieving sales targets, promotions, and opportunities
* Engaging proactively with customers to understand their needs and provide recommendations
* Building product knowledge to assist customers effectively
* Utilizing digital tools to enhance customer experience
Key Capabilities:
* High levels of customer service
* Attention to detail and commitment to quality
* Receptiveness to feedback
* Effective workload management
* Adaptability
* Good listening skills
* Digital proficiency
This role involves working early mornings, and applicants must be at least 18 years old. A £3.00 per hour unsocial premium applies for hours between 22:00-06:00.
We are committed to inclusion and diversity, offering flexible working and reasonable adjustments during recruitment.
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