Salary: £31,000 - 71,000 per year Requirements: Live in Greater Manchester (GMCA region) Aged 19 or over Lived in the UK/EU for a minimum of 3 years Earn below the gross annual wage cap Basic IT skills are required Responsibilities: Manage helpdesk tickets and resolve technical issues Configure operating systems and network devices Learn to protect data using risk management and vulnerability assessments Source, cleanse, and analyze data to present actionable insights Explore Agile project management and support digital change Understand IT policies, legislation, and industry structure Technologies: Cloud Support Network IaaS PaaS Security More: We are excited to offer a fully-funded Digital Support course (Level 3) that serves as the fastest pathway to a rewarding career in IT Support and Cloud Services. Our program is designed for individuals who enjoy solving technical problems and aspire to roles such as Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst. With a duration of 16 weeks and an online format featuring practical workshops, participants will gain hands-on experience and skills employers in Manchester are actively seeking. Successful completion of the course guarantees an interview with our network of partners. last updated 8 week of 2026