Planner (Maintenance / Repairs)
Salary: £10,117.13 pro rata per annum
Manchester, Greater Manchester – Hybrid
Permanent, Part Time
Hours 14.5 (1pm – 4:30pm Monday to Thursday and 1pm – 3:30pm Friday)
Closing date: 7th August 2025
Interview date: 14th August 2025
Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.
As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow.
This role will help us to do this by managing the day-to-day appointments for empty properties and provide appropriate support to minimise void times.
In this role, you will be responsible for
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Scheduling for Responsive Repairs and for pre-inspections.
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Scheduling for Empty Homes
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Liaising with operatives by telephone throughout the day, to ensure that all appointments and target dates are met
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Maintain a comprehensive knowledge of and work to a high standard on the Opti-Time system. This will have a direct impact on the performance indicators of the company and allow accurate monitoring for the Gas, Responsive Repairs and Empty Homes Operatives.
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Providing Administration support
We need people who are / have
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Previous experience in a similar role within planning
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Ideally experience in of working in a housing or a Social Housing environment
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Good IT abilities (Microsoft Office Suite) and ideally experience using a Dynamic Scheduler (Opti-time or similar)
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A good understand the disciplines of customer care
Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. We also encourage applications from females across the association in areas where we are underrepresented like Trades and Construction.
If you want to be part of our team and help us make a difference, we’d love to hear from you.
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