General Information
Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach: Cross Government
Location: Ashton-under-Lyne, Barrow-in-Furness, Birkenhead, Blackburn, Blackpool, Bolton, Bootle, Burnley, Carlisle, Chester, Crewe, Lancaster, Liverpool, Manchester, Preston, St Helens, Stockport, Warrington, Wigan, Workington
Region: North West
Closing Date: 12-Jun-2026
Post Type: Permanent
Grade: 7
Number of jobs available: 1
Reserve List: 12 Months
Job ID: 18029
Descriptions & Requirements
Proud to serve. Proud to keep justice going.
About the role
As a key member of the Regional Senior Leadership Team (SLT), the Head of Regional Support Unit (RSU) provides direct business advice and strategic support to the Regional Delivery Director (RDD). The role ensures the delivery of HMCTS operational services within the region, liaises with operational director’s offices and the National Support Unit, leads the Operational Support and Judicial Secretariat teams, and oversees the delivery of regional support services.
Your skills and experience
Relationship management, including experience of judicial or senior stakeholder relationships.
Excellent communication and engagement skills across all levels.
Understanding of corporate governance, assurance policies, and the ability to challenge and provide assurance to the RDD.
Knowledge of HR policies and procedures to coach and develop staff.
Leadership skills to inspire, manage, and motivate teams through uncertainty.
Planning and review skills to use evidence for decision‑making.
Experience of regional operations and business planning processes.
High‑quality drafting skills to convey accurate information to senior management.
People‑management skills to build capability and confidence within teams.
Knowledge of financial checking procedures to monitor RSU budget spend.
Working hours and arrangements
Standard full‑time working hours are 37 hours per week. Part‑time, flexible and job‑sharing arrangements are available subject to the MoJ Flexible Working policy. A minimum of 29.6 hours per week over four days would be required for part‑time positions.
Location
This role can be based at any HMCTS site within the North West region, with regular travel across the area.
Benefits
Annual leave 25 days on appointment, increasing to 30 days after five years.
Option to buy or sell up to three days of leave each year.
Paid time off for public holidays and one privilege day.
Pension: choice of available pension schemes.
Training and development opportunities.
Equal Opportunity
Jobs advertised cross‑government are open only to Civil Service employees and employees of accredited NDPBs, or those appointed to a permanent post through a Civil Service Commissioner exception.
Nationality
Applications are accepted from nationals of Commonwealth countries, EU/Switzerland/Norway/Iceland/Liechtenstein and their family members with settled or pre‑settled status, and other individuals meeting specified eligibility criteria.
Interview Stage Assessments
Interviews will take place in person on 8 and 17 July 2026 via Microsoft Teams. Alternative dates only in exceptional circumstances.
Behavioral themes
Seeing the Big Picture
Leadership
Communicating and Influencing
Working Together
Security checks
DBS Standard
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