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Senior civil enforcement officer

Ellesmere Port
Permanent
Cheshire West and Chester Council
Civil enforcement officer
Posted: 17 June
The role

Do you have supervisory experience? Have you led a team of people? Are you well organised? Do you have a Full Clean UK Driving Licence?

An exciting opportunity has arisen for a Senior Civil Enforcement Officer within Parking Services. Civil Enforcement Officers are responsible for ensuring that all drivers follow parking regulations on public streets and in car parks. They are an important part of keeping our roads moving and ensuring public safety. This role will be to assist in managing a team of Civil Enforcement Officers, enforcing regulations as directed under the Traffic management Act (TMA) .

This role operates on a rolling shift pattern covering days out of , including weekends and bank holidays.

Shifts are worked on a rotational basis between the hours of: am – pm

Flexibility is essential, as the service operates throughout the week to meet operational demands.

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

What will you do?:

  • Ensure all known and agreed policies are followed setting a good example.
  • You will make sure the correct number of Civil Enforcement Officers are deployed as per agreed service levels and contractual conditions.
  • Ensure all Request for Actions are commenced and managed effectively.
  • You will review, monitor, supervise and direct staff according to contract requirements.
  • Train all staff in aspects of their job and in Health and Safety.
  • Conducting back to work interviews and maintaining attendance levels within your teams.
  • To “cascade” information to all members of staff and maintain good communications throughout the service.
  • To prepare reports as required by the Parking Team Manager.
  • Attend training courses where required.
  • To ensure service standards and quality are maintained at all times.
  • Working times will be pm till pm working over days including weekends however cover of other seniors is a requirement of the role - working time can be between :am and pm.
  • What will you bring?:

  • At least one year’s experience of working in a managing role, in a parking or customer services industry.
  • Experience with the traffic management act and other parking legislation.
  • Excellent personal skills with the competence to build and maintain positive working relationships.
  • Excellent problem-solving skills.
  • Must hold a Full UK driving licence to apply

    To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see

    No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

    Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the for more information.

    Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £ per hour for all contracted hours.

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