David M Robinson, the jewellers, was first established in Liverpool in 1969. As a family-owned business, we continue to hold design, independence, and heritage at the heart of everything we do. With multiple showrooms across the North West and in London, our estate now includes four DMR fine jewellery & luxury watch showrooms, an Omega and a Tag Heuer boutique in Liverpool One, a Tudor boutique in Manchester city centre, a jewellery boutique in London’s Peninsula Hotel and a newly refurbished fine jewellery and bespoke showroom in Altrincham, Cheshire.
Our Altrincham showroom features an in-house workshop team, including goldsmiths and designers. It showcases our exclusive DMR designs and collections, an extensive selection of engagement and wedding rings, and a curated collection of our high jewellery pieces.
We are now recruiting for an experienced Sales Ambassador to join our Altrincham showroom team.
We are looking for someone who values building relationships and creating memorable experiences, with excellent customer service skills – experience working in jewellery or luxury retail would be hugely advantageous, but is not essential.
The Role:
* Deliver exceptional service to our clients, building long-standing relationships
* Ensure professional selling style from engaging prospective clients to the completion of a sale, including after-sales service
* Represent DMR to an excellent standard at all times
About you:
* A confident communicator able to articulate a professional and consultative client appointment
* Focused and understanding of your clients and their needs
* Able to communicate with a range of clients to an exceptional standard, maintaining professionalism, ensuring appointments are engaging
* Motivated to achieve targets
* Passion and appreciation of luxury jewellery and watches
* Have a genuine interest in luxury products
About DMR:
* Offering a basic salary dependent upon experience of £25,000 to £27,0000, plus commission and a quarterly bonus based on showroom performance
* Showroom opening hours are Monday – Saturday 9 am-5.30 pm
* Full and part-time hours are available
* Employee discount
* Employee Assistance Programme providing physical and mental health support
* Reward Discounts Programme offering discounts across the high street
* Enhanced maternity & paternity pay
* Enhanced company sick pay
* BUPA Menopause Support plan
* BUPA Mental Health support – access to counselling & therapy sessions