About Us
Bedford Lodge Hotel & Spa is a luxury, four AA red star guest destination nestled in Newmarket, Suffolk. Surrounded by three acres of beautiful grounds, Bedford Lodge Hotel & Spa retains the charm and character of a Georgian country house, yet offers the very best in modern comfort, cuisine, hospitality and luxury.
The Team
Our continuing success is based on the team we have working here. We look not only for skills, but also passion and enthusiasm and the ability to deliver outstanding service & hospitality.You will join a team of professionals who strive to provide an exceptional service to our guests within our 2 AA Rosette Squires Restaurant, the Roxana Bar and the Spa Lounge.
The Position
Supporting the Restaurant & Bar Manager, you will oversee a team of like-minded individuals whilst being committed to leading by example, motivating others, and providing exemplary service to our guests.
Youll have experience motivating a hospitality team, be highly conscientious and be ready to hit the ground running.
This is a full-time position (45 hours per week). You will have full availability to work a range of shifts on a rota basis including weekends.
About You
You will have:
Experience at Assistant Manager / Supervisor level within a similar environment.
A passion for hospitality and Food & Beverage with strong product knowledge.
A commitment to maintaining high standards.
A keen eye for detail.
Dedicated to providing excellent customer care.
Excellent communication skills.
Flexibility and availability to work evenings and weekends on a rota basis.
A desire to work in a professional guest-focused hotel environment.
Professionalism and excellent personal presentation.
Why Join our Team
A privately owned, independent hotel we have the opportunity to focus on what we do best creating memorable moments for our guests and taking care of our staff as one big team.
We are all exceptionally proud to work here and of the work that we do. Would you like to join a great team and feel the same?
What We Offer
Employee Assistance Programme (Hospitality Action)
Free meals whilst on duty
Paid breaks
An extra day of leave on your birthday
Complimentary membership of The Health & Fitness Club
Discounted membership of The Health & Fitness Club for your partner
50% food discount within our 2 AA Rosette Squires Restaurant & Roxana Bar
20% discount on treatments and spa days at The Spa at Bedford Lodge Hotel
Discounted accommodation rates
Discounted hotel stays across the Pride of Britain hotel group
Option to purchase wine at cost price
Long service awards
Reward and recognition scheme
Generous Refer a Friend scheme
Pension scheme
Industry relevant training
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