Customer Relations Executive – Residential Development Location: Croydon, South London Hours: Tuesday to Saturday, 10am–6pm (36.25 hours/week) A well-established and award-winning residential developer is seeking a Customer Relations Executive to join their Sales Operations team. This is a fantastic opportunity to work with a dynamic company renowned for delivering high-quality, sustainable homes across Greater London. In this on-site role, you’ll be based in a vibrant Croydon development, helping shape and enhance the customer journey from reservation through to completion. Working alongside the Regional Sales Operations Manager and wider Sales and Development teams, you’ll ensure that buyers receive a premium, tailored experience throughout their home-buying process. Key Responsibilities Include: Progressing property sales from reservation through to legal completion Acting as the primary point of contact for purchasers, building long-term relationships Managing CRM systems to track communications, selections, and milestones Supporting customers in selecting finishes and coordinating pre-completion interactions Sending updates on build stages through newsletters and personalised comms Attending and organising customer-focused events Coordinating with the Customer Service and Development teams to align customer delivery with build schedules Maintaining impeccable standards across show...