Job summary
To be responsible for carrying out venepuncture, capillary blood sampling, observations and ECGs for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community. The post holder will also order and restock stores for their team.
Main duties of the job
* Collection of blood samples from patients in accordance with agreed procedures.
* Ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
* Take temperature, pulse and blood pressure readings in accordance with agreed procedures.
* Take electrocardiogram (ECG) readings in accordance with agreed procedures.
* Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
About us
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand‑alone NHS community trust in the country to be awarded the title.
Details
Date posted: 22 January 2026
Pay scheme: Agenda for change
Band: Band 2
Salary: £24,465 a year pa
Contract: Permanent
Working pattern: Full‑time
Reference number: 839-7746312-GP
Job location: NCH Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
Job description
Job responsibilities:
* Undertake phlebotomy training and apply competency based treatment techniques (i.e. Venepuncture, Near patient testing) following request from qualified practitioner.
* Undertake technician training (no interpretation required) to obtain pulse, temperature, blood pressure and ECG readings.
* Maintain confidentiality and dignity at all times.
* Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
* Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.
* Contribute to health promotion initiatives.
* Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.
* Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
* Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. venepuncture.
* Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
Person Specification
Essential:
* Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required.
* GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training.
* Experience of dealing face to face with members of the public.
* Ability to work effectively within a team and also independently.
* Highly motivated.
* Able to provide high standards of care.
* Tact, diplomacy, empathy and sensitivity.
* Ability to use own initiative.
* Good observational and reporting skills.
* Able to work flexibly to meet the patient and service needs.
* Be able to kneel, bend and stoop, and work in cramped environments.
* Have basic IT and standard keyboard skills.
* Ability to manage stressful situations.
* Be a team player.
* Responds positively to change.
* Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people.
* Able to prioritise.
Desirable:
* Phlebotomy experience training.
* Experience of working within a care setting.
* Experience in a Pathology Department.
* Administrative experience.
* Knowledge of SystmOne.
* Aware of issues in community and health care.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Norfolk Community Health and Care NHS Trust
Address: NCH Community Hospital, Bowthorpe Road, Norwich, NR2 3TU
Employer website: https://www.norfolkcommunityhealthandcare.nhs.uk
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