Food & Beverage Supervisor at Rowhill Grange Hotel & Utopia Spa, Dartford, Kent, DA2 7QH.
Job Summary: We are seeking a Food & Beverage Supervisor to work in our RGs Fine Dining Restaurant, serving food and beverage to residents, spa guests, and local visitors for Breakfast, Lunch, and Dinner.
Benefits:
* £26,000 per annum + monthly service charge payment
* 4 weeks holiday rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Employee uniform
* Discounted hotel accommodation for yourself and your family at all hotels
* Discounted hair treatments at our two Utopia Spas
* Discount off all food & beverage at all hotels
* Discount of individual treatments booked in our two Utopia Spas
* Discount on retail products in our two Utopia Spas
* Refer a friend staff recruitment scheme
The Place: Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, a private collection of quality hotels of distinction just outside London.
The Role: Working in our RGs Fine Dining Restaurant, the Food & Beverage Supervisor will have responsibility for the service of food and beverage to residents, spa guests, and local visitors for Breakfast, Lunch, and Dinner.
Main Duties:
* Ensuring the restaurant is prepared for service
* Meeting and greeting guests
* Taking guest orders
* Effective rostering of employees
* Coaching employees to develop their skills and ensure service standards are met
* Serving food and beverage including alcoholic beverages
* Completing satisfaction checks and action all feedback
* Resolving any service issues
* Presenting bills to guests and taking payment
* Ensuring the restaurant is reset at the end of the shift ready for the next service
* Ensuring work area is clean and tidy before closing
Requirements:
* Smart appearance
* Excellent communication skills with a passion for guest service
* Supervisory experience within a quality food service hotel/restaurant required
* Ability to manage and motivate a team of waiters/esses to ensure excellence
* Must have your own transport due to our location and the shift work required for this role
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