Facilities Management Account Manager – Banking Hubs Contract
Shape the Future of Financial Services Facilities Management.
What You’ll Do
* Lead strategic client partnerships and act as single point of contact.
* Drive operational excellence by orchestrating end‑to‑end facilities services (M&E maintenance, cleaning, pest control) and ensuring KPI/SLAs compliance.
* Coordinate specialist providers and subcontractors across all hub locations.
* Build and develop a high‑performing facilities team: recruit, coach, conduct performance reviews, create career pathways.
* Take ownership of contract budgets, cost centres, and financial reporting; manage variances and identify cost optimisation opportunities.
* Handle purchase orders, invoice approvals, and accurate cost allocation.
* Ensure compliance with banking regulations, health & safety, corporate policies; lead risk assessments, audit preparations, and compliance reporting.
* Leverage technology to streamline processes; manage CAFM system, maintain asset register, lead incident response & business continuity planning.
What You’ll Bring
* Minimum 5 years in a similar management position with extensive technical knowledge of HVAC, electrical, plumbing, fire safety, security, and building automation systems (BMS).
* Relationship building experience with C‑level stakeholders.
* Financial acumen: budget management and P & L responsibility.
* Project management expertise across multiple service streams.
* Solid technical knowledge of building systems, maintenance practices and facilities technologies.
* Understanding of banking operations and regulatory landscapes.
* Inspiring people leader who builds, develops and motivates teams.
Location
On‑site – Birmingham, GBR
Equal Employment Opportunity
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer committed to providing reasonable accommodations to individuals with disabilities. For accommodation requests, email HRSCLeaves@jll.com.
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