Overview
Community Integrated Care is offering an exciting opportunity for a dedicated and self-motivated candidate to join our Technology Enabled Care Team as a Peripatetic Advanced Support Worker in the Knowsley Area. This role is for night shift work; you will travel to local services on an on-call basis and must have a valid UK driving licence. A company vehicle can be provided for travel.
Responsibilities
* Respond to people’s needs and proactively provide safe and positive support in all aspects of daily living, ensuring physical, emotional and social needs are met in accordance with support plans.
* Deliver remote and in-person, life-enhancing support in line with the organisation’s Technology Enabled Care strategy and service model.
* Work within a team of responders to monitor alerts and support requests to ensure needs are met within a robust framework.
* Help the people we support embrace technology as part of their daily lives.
* Identify risks to customer service and safety, escalating any concerns to a line manager.
* Ensure the quality, efficiency and compliance of all support activity, including remote delivery, to support the best outcomes for individuals.
* Answer calls within agreed SLA times and update care records after every interaction.
* Create personalised support plans using specialist knowledge, gaining input from other care professionals to meet holistic needs.
* Establish meaningful relationships with the people we support and their loved ones to ensure they feel engaged and fulfilled.
* Work autonomously to deliver proactive and reactive supports, promoting safety, wellbeing and independence in line with regulatory guidance.
* Highlight own learning and performance needs and encourage others to develop as well.
What is the deal for you? Benefits
* Excellent Pay Rate: £14.42 per hour
* Pension: contributory pension scheme
* Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
* Support: Employee Assistance Programme (24/7), financial support options, wellbeing fund
* Development: Opportunities to develop your career and learn new skills
* Use of a company vehicle
* 28 days holiday (inclusive of bank holiday)
* Holiday purchase scheme
* Part-time position – 24 hours a week
Essential Skills, Qualifications And Experience
* Minimum of an SVQ Level 2 Health and Social Care (Scotland) or Level 2 Diploma in Care (England) or relevant experience
* Must be a driver and hold a full UK licence
* Experience of getting to know people individually and meeting their needs in a caring, kind and respectful way
* Experience of working independently
* Understanding of person-centred support
* Proven track record of working in a health or social care setting
Desirable Skills, Qualifications And Experience
* Role-specific learning as defined by the service or individual requirements (e.g., medication competency, mental health awareness, mental health first aid)
* Experience of working in complex care within a social or health care setting
* Experience working with people with behaviours requiring intensive support planning and management
* Experience of working across multiple sites
Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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