Overview
We are seeking a dynamic and experienced Store Manager to oversee the daily operations of our retail store. The ideal candidate will possess strong leadership qualities and a passion for delivering exceptional customer service. As a Store Manager, you will be responsible for driving sales, managing staff, and ensuring that the store maintains high standards of merchandising and presentation.
Duties
* Lead and motivate a team to achieve sales targets and enhance customer satisfaction.
* Oversee daily operations, including inventory management, merchandising, and store presentation.
* Develop and implement effective sales strategies to maximise revenue.
* Manage staff recruitment, training, and performance evaluations to foster a productive work environment.
* Ensure compliance with company policies and procedures, as well as health and safety regulations.
* Maintain effective communication with team members to ensure smooth operations.
* Handle customer inquiries and resolve issues in a timely manner.
* Prepare reports on sales performance, inventory levels, and staff productivity for upper management.
Skills
* Proven experience in retail management or a similar supervisory role.
* Strong leadership skills with the ability to inspire and develop a team.
* Excellent communication skills, both verbal and written, with proficiency in multilingual or bilingual capabilities being advantageous.
* Solid organisational skills with the ability to manage time effectively in a fast-paced environment.
* Experience in merchandising and visual display techniques to enhance product presentation.
* Strong administrative skills with attention to detail in reporting and record keeping.
* Proficient phone etiquette for handling customer inquiries professionally.
* A background in sales management is preferred, along with experience in team management. If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as Store Manager.
Job Types: Full-time, Permanent
Pay: £9.50-£12.21 per hour
Expected hours: 35 – 50 per week
Work Location: In person