Housing Officer
Brentwood (4 days office based)
⏳ Until March 2026
Full-time, 37 hours per week
£24 P/H
Immediate start available
We are seeking an experienced Housing Officer to join a busy Housing Services team on a long-term assignment. This role offers the chance to make a real difference in the community, providing high-quality estate and tenancy management services.
Key Responsibilities
* Manage a patch of properties, ensuring effective tenancy and estate management.
* Proactively manage rent arrears and income collection in line with policy.
* Address tenancy breaches and anti-social behaviour cases promptly and professionally.
* Conduct estate inspections, home visits, tenancy sign-ups and accompanied viewings.
* Liaise with residents, contractors, and external agencies to resolve issues and ensure tenancy sustainment.
* Provide advice and support to tenants on housing and welfare-related matters.
* Maintain accurate records and casework using IT systems.
About You
* Previous experience in social housing, including income recovery and debt management.
* Strong knowledge of tenancy management and related legislation.
* Excellent communication and problem-solving skills, with the ability to engage with residents empathetically.
* Confident in using IT systems (Word, Excel, Outlook, housing management software).
* A full UK driving licence and willingness to conduct home visits, sometimes outside normal hours.
This is a fantastic opportunity for a Housing Officer with strong tenancy and income management experience to join a supportive team and deliver vital housing services.
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