Community Housing Officer
Location: Blaenau Gwent
Salary: £33,671 per annum
Vacancy Type: Permanent, Full Time
Our client was established in 2010 as a not-for-profit housing association; with almost 6,000 homes they are the largest provider of affordable homes in Blaenau Gwent. Their focus is to deliver high levels of customer satisfaction in all aspects of the service that they offer. Part of that is to ensure their customers homes meet the Welsh Housing Quality Standards, and that is why since 2010 they have invested over £130 million in their homes.
They are proud to announce that they recently achieved their Great Place to Work certification, demonstrating their commitment to ensuring the organisation fosters a culture of trust, fairness, respect and camaraderie, making it a place colleagues truly want to work.
With more than 280 people trained and dedicated to their job, theyre a big employer in the area, and theyre looking for a Customer Services Advisor to join their Team.
The Role
You will be responsible for the delivery of a proactive, customer focused, housing and tenancy management service within a geographic area, working in partnership with other parts of the organisation, as well as external partners.
Key Responsibilities:
1. Deliver excellent customer service, being creative and inno...