The Role As a Team Leader, you will inspire, manage, and support a team of people to achieve contractual targets and deliver high-quality services. You will play a key role in ensuring compliance with quality standards, supporting staff development, and driving performance improvements. You will also deputise for managers when required and contribute to the growth of the charity. You will be based in either our Carlisle or Workington office. What You’ll Be Doing: · Lead, motivate, and support staff to achieve targets and maintain professional standards. · Oversee resource allocation and manage staff rotas for efficient service delivery. · Provide supervision, line management, and ongoing coaching to team members. · Identify and address staff training and development needs. · Conduct appraisals and performance reviews. · Ensure compliance with charity policies, procedures, and quality assurance systems, including safeguarding and health & safety. · Drive performance and implement improvement plans where necessary. · Ensure accurate and timely recording using CRM systems and contractual paperwork. · Prepare for and participate in external audits and assessments. · Build and maintain relationships with partner organisations and employers. · Work with central support functions to ensure financial and operational compliance. About You You will bring: · A minimum Level 4 professional qualification and supervisory or management qualification (Level 6 or Degree level desirable) · Proven experience in supervising and managing staff, resources, and service delivery · A successful track record in IPS, employability, careers guidance, or related fields · Experience in managing people and performance to achieve targets, including managing underperformance · Strong leadership, motivational, and communication skills · Excellent administrative, report writing, and IT skills · A customer-focused, solution-oriented, and adaptable approach If you're a motivator, problem-solver, and passionate about making a difference, we’d love to hear from you! Our Benefits We are passionate about people and support our employees to do what they do best through a dynamic and supportive working environment with opportunities for continued professional development to work across multiple contracts. We also offer a great benefits package, including 26 days annual leave, rising each year to a maximum of 33 days; Enhanced sick pay; Enhanced pension contributions; Life assurance cover; Access to counselling service; and Access to medical health plan. Why Inspira? Inspira is an expert in employability skills. Through our work, we help local people into work, improve their skills and open new opportunities. By being Bold, Relevant and Resilient our mission is to empower young people and adults to reach their full potential. Our aim is to empower people with the tools and confidence to navigate the ever-evolving job market, making informed decisions that align with their passions and strengths. Visit our website for more information about us and what we do: www.inspira.org.uk Next Steps We understand that no candidate will meet every single desired qualification/criteria. If your experience looks a little different from what we’ve identified and you think you can bring value to the role and s hare our values to BE Bold, Relevant and Resilient, we would love to hear from you! To apply, please visit our website - www.inspira.me.uk We recommend applying at your earliest convenience as we reserve the right to close this advert at any time. We are a Disability Confident Leader. If you require a copy of our job documents in a more accessible format or are struggling to complete the application form due to a disability, please contact us via hr@inspira.org.uk or 01931 711300. T his post is subject to an enhanced DBS Check. For full details and to apply go to www.inspira.me.uk Closing Date: 9am on Wednesday, 04 th February 2026