* Complete new product specifications and amend existing specifications as and when required
* Assist with internal auditing to maintain compliance with the BRC Global Standard for Food Safety
* Ensure all suppliers meet requirements of the company supplier approval system
* Ensure product and environmental testing schedule is adhered to and documented
* Ensure the site Quality Management System is updated as and when required
* Be an active member of the site HACCP team
* Assist with NPD process to ensure Technical requirements are met
Primary Responsibilities
Product Specifications:
* Complete product specifications for new products
* Update product specifications if any changes are made to recipe or process
* Ensure change control process is adhered to when product specifications are updated
* Communicate any changes to product specifications to relevant customers
Internal Auditing:
* Complete internal audits as and when required
* Highlight any non-conformances to the Technical Manager, who will ensure corrective action is assigned and completed
* Ensure hygiene audits and glass and hard plastic audits are updated when required
* Assist the Technical Manager with traceability and mass balance exercises
* Assist the Technical Manager in monitoring hygiene standards and GMP
* Assist the Technical Manager in monitoring internal and external site standards
* Ensure that prospective new suppliers complete Supplier Assurance Questionnaires prior to approval
* Ensure all raw materials received on site are accompanied by Certificates of Analysis and/or Conformance
* Resolve any issues with non-conforming product with suppliers
* Communicate regularly with suppliers to ensure requirements of purchase specifications are met, such as product quality parameters, testing schedules, etc.
Microbiological Sampling:
* Ensure sampling of raw materials and finished product is completed according to the agreed schedule and results are logged
* Ensure environmental and personnel hand swabs are completed according to the agreed schedule and results are logged
* Ensure water samples are tested according to the agreed schedule and results are logged
* Ensure corrective action is taken should any testing results fall outside of specification
Customer Complaints:
* Ensure any customer complaints are responded to within 48 hours of receipt
* Assist Technical Manager with customer complaint investigations, ensuring root cause analysis is completed and corrective action is taken
* Trend customer complaints to identify areas for improvement and increased focus
Other Duties:
1. Complete supplier assurance documentation for customers
2. Ensure cleaning procedures are adhered to by cleaning team and production staff
3. Update SOPs for production and cleaning as and when required
4. Work with external Pest Control contractor
5. To carry out other duties as instructed by the Technical Manager or Managing Director
#J-18808-Ljbffr