Corporate Administrator Mercedes Benz Oxford
Full-Time, 40 hours
£25,168.50 + Employee Benefits
Provide first class support to our business
Working with one of the Worlds leading brands you will be accountable forthe tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM compliance standards. There is also an opportunity in this role to work 1 day per week from home on a rota basis.
What we can offer you
* 33 days annual leave, including bank holidays (pro rata)
* The opportunity to buyadditional holiday
* Retail discountsthat save you money every day
* Gym discounts, cash healthcare plans, and acycle-to-work scheme
* Car discountsfor new and used purchases and servicing
* Flexible pension schemeandSharesave schemeto grow your savings
* Family-friendly policiesthat help you spend more time with the people that matter
* Awellbeing programmeto support you and your family
* Ongoing recognitionfrom your peers and leadership team
* Acommunity volunteering day
What youll do day to day
* Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
* Preparation and onward delivery of the fleet vehicle to the agreed standards.
* Ensuring training and knowledge is updated in line with the vehicle model changes etc, to carry out accurate vehicle handovers to all logistical suppliers.
* Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
* Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi) and our Fleet stock and orders system (Salesmaster / Fleetbase).
* Order delivery Packs and advise customer when the vehicle is enroute to site.
* Book PDI with the Service department
* Book delivery with a view to minimising costs, whilst operating within the customers SLA.
* Ensures all administration tasks are completed in a timely and accurate manner.
Helpful skills and qualifications
Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you.
* Incredible customer service skills
* Self motivation and highly organised
* Excellent communication skills, verbal and written
* Previous experience in a sales admin role
* Computer literacy
* A fantastic coping strategy to work under pressure
* Customer always at heart
Who we are
Inchcape is a global automotive group that sells, services, and repairs the worlds best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.
But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Thats why we believeInchcape is for everyone.
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