Description
Bank Administration Assistant (Fitzwilliam Hospital)
Bank Fitzwilliam Hospital
The Role
Exciting opportunities have arisen at Fitzwilliam Hospital. We are seeking enthusiastic and highly motivated individuals with excellent interpersonal and customer services skills. You will be joining one of our successful teams. The successful applicants will take pride in ensuring all our patients receive a first class experience. Other aspects of the role are; working with different stakeholders within the business such as; Consultants/ Medical Secretaries and the Senior Leadership team. You will need to have the ability to organise and prioritise your own workload whilst working under pressure, be target driven and have a proven track record of achieving results.
High-level duties include:
1. Patient enquiries
2. Consultation bookings
3. Theatre bookings
4. Outpatient bookings
5. Liaising with secretaries & consultants
6. Supporting patients with their enquiries
7. Communication via phones and emails
What you’ll bring with you
8. Proven track record of achieving targets whilst maintaining an outstanding level of customer service
9. The ability to work under pressure whilst remaining patient/ consumer focused
10. Excellent verbal and written communication skills
11. Proficient computer skills to include Excel and Word
12. Experience working in a private healthcare setting is preferred
What we give back to you
13. Competitive salary
14. Contributory Pension Scheme
15. Ongoing training and development
16. Free parking and subsidized staff restaurant
All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service.
Committed to quality, equality and opportunity for all.
We reserve the right to close this advert down early if we receive a high number of applications.
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our are committed to equality of opportunity for all. This position is subject to background and DBS checks.