. Recovery Worker Location: 18 Corfton RoadEalingW5 2HT Working hours: 37hrs per week - working pattern to be discussed at interview. Contract Type - Permanent Salary: Core Coordination - £28,690 to 34,730 The West London Crisis Recovery House is situated in a quiet residential setting with a large garden providing a relaxing outdoor space. People staying at the service have their own room with communal bathroom and kitchen facilities. It is a 17 bedded service offering a short-term stay of up to two weeks for people in mental health crisis. We accept people between the ages of 18-65 who have an enduring mental health problem and are under the care of the West London NHS Trust. The service offers support and safety planning and a range of therapeutic interventions to equip people using the service with coping strategies to draw upon after they return home. Purpose of the Role: To support the people using our services to achieve their life goals To assist with the safe and successful daily running of the service To work as part of a team towards agreed service/contract targets Responsibilities: Waythrough Services range from 24 hour residential care with nursing to floating support in peoples own homes. Some require evenings, weekends, nightshifts (waking or sleeping) and on-calls. The people we support are central to everything we do. Each person who uses our services – residents or clients – is a unique individual and they all deserve to be treated as such. As such, the responsibilities may vary from day to day. Assist people using our services to: Manage and improve their own physical and mental well-being Develop life-skills including budgeting, money management, tenancy sustainment, access to public services, further education and/or employment and living well in the community Live more fulfilling lives and develop new meanings and purposes Take control over their life, through their own choices and decisions Ensure the safe running of the service: Assess resident wellbeing and welfare on an ongoing basis Keep our service compliant with legal regulations Provide a safe, respectful environment Keywork: Oversee your own caseload of key clients Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individual’s aspirations Complete a range of activities during key working sessions Ensure positive risk assessments are created and implemented in line with our policies and procedures Signpost people we support to other services for additional support Manage your own workload: Plan and carry out your core areas of responsibility Complete accurate and timely computerised records via our database Liaise with external agencies - such as community mental health teams, multi- disciplinary teams and carers - building relationships and projecting a positive image of the service Effectively monitoring and managing your own wellbeing through debriefing and discussions with your manager and colleagues Keep up to date with organisational developments Six skills and qualities required for the role: Ability to communicate effectively at all levels Ability to respond compassionately to sensitive and complex issues Able to motivate, support and advocate for people using services Able to work effectively unsupervised and as part of a team Able to keep good and accurate records Ability to plan and prioritise workload About Waythrough Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package: 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays) Pension scheme with 4.5% employer contribution, matched up to 6.5% Life assurance (3× annual salary) Enhanced sick pay and family-friendly pay Birthday leave and the option to buy up to 5 extra days’ annual leave Professional fee reimbursement for relevant qualifications 24/7 online GP access and Employee Assistance Programme Recognition and long service awards via our Way to Go and Aspirations portals £500 Recommend a Friend bonus Cycle to Work scheme and Credit Union membership Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good Free will writing service and wellbeing initiatives throughout the year Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk. How to Apply If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/ Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk