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Receptionist
The closing date is 14 October 2025
Alnwick Infirmary, Administration Department, are looking for enthusiastic and motivated individuals to support the Urgent Treatment Centre reception.
We are looking for a team of part time receptionists that can work 5pm-8.30pm with some weekend shifts of 8am-5pm. Hours would be between 10.5hrs to 22.5hrs a week.
Receptionists are mainly data inputters with good communication skills - the role will involve working with the public.
Applications are invited from candidates who have experience in computer skills and are able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
Applicants should be flexible to cover annual leave and available shifts within the department.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
To provide the day to day operation of a high quality, effective and efficient Reception Service. To provide timely, accurate and comprehensive computer input into the Patient Administrative System (PAS) and other systems, to achieve efficient recording and process of patient activity.
To manage department systems in keeping with Trust Policy, Information Governance, the NHS Guidance and the NHS Plan for future developments.
To work effectively as a team to ensure all reception areas within the structure, and the retrieval and distribution of health records on all sites are covered at all times.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job responsibilities
* To provide clerical and reception support to the department, patients and relatives.
* To provide clerical support to the department.
* Sees and greets the patients presenting.
* Prioritises the clinical situation seeking nursing support if necessary.
Person Specification
Qualifications
* Standard Keyboard skills RSA Level 2 or equivalent experience
* Previous clerical experience
Experience and knowledge
* First Aid Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Northumbria Healthcare NHS Foundation Trust
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