We are recruiting for a part time individual to join our client within their customer support team where you will answer customer queries via telephone, email, and live chat. The ideal candidate will have a passion for customer service! Key Responsibilities * Answering all inbound telephone and email enquiries * Onboarding of new customers to ensure understanding of processes * Accurately recording the detail of each inbound and outbound call on the company database. * Using this information to continually improve your own and the team’s performance. * Proactively highlight areas where additional training may be required. * Surveying existing customers on their experience Key skills * Experience in an office setting * Organised * Good written/verbal communication * Attention to detail * Team player Benefits for a Business Development Executive * 23 days annual leave plus bank holidays * Access to 24/7 GPs, mental health line * Menopause support * Discounts for retailers, gyms etc. If you are interested in this role, please apply here