Account Manager – Midlands and West England
Are you a natural relationship builder who thrives on earning the trust of customers? Do you have experience working in or knowledge of the agricultural industry? Can you adapt your approach to connect with people at every level – from frontline staff to managing directors and business owners? If yes, we have the perfect role for you!
Position: Account Manager
Location: Midlands and west England
We are now seeking a highly motivated and experienced Account Manager to join our UK sales team. This is a demanding but exciting opportunity to play a key role in driving growth and strengthening relationships with our customers. You will manage and develop key accounts and work closely with senior leaders to deliver long‑term business strategies.
What is your role?
We are looking for a strategic, relationship‑driven Account Manager who thrives on building trust, creating value, and contributing to long‑term success for our customers. The role combines commercial awareness with a calm, confident approach that helps customers see you as a trusted partner.
The Account Manager is responsible for:
* Building enduring, trust‑based relationships with agricultural dealers and other partners within your territory, fostering collaboration and mutual success.
* Translating the Kramp strategy into a clear, actionable plan tailored to the region’s long‑term growth.
* Demonstrating genuine curiosity about each customer’s business model, helping them plan ahead rather than react to challenges.
* Working closely with internal specialists to deliver solutions that create real value for customers.
* Working proactively with customers to identify shared opportunities that strengthen both businesses over time.
* Collaborating with cross‑functional teams to bring ideas to life – connecting customer insights with Kramp’s innovation and service capabilities.
* Representing Kramp at trade shows, customer events, and dealer open days.
Your role
* Manage and develop customer accounts in line with Kramp’s growth strategy.
* Create annual account and territory plans with clear actions for sustainable growth.
* Achieve balanced objectives across growth, margin, customer engagement and share of wallet.
* Support customers with webshop adoption, digital tools, and services (EDI, Scan‑to‑Order, Powered by Kramp).
* Proactively identify long‑term opportunities to expand Kramp’s relevance across Agriculture, Forest & Grasscare and Construction.
* Act as the voice of the customer – sharing insight, feedback and opportunities that shape Kramp’s strategic direction.
* Provide market insights and competitor feedback to the wider Kramp business.
* Ensure all customer interactions are documented and followed up using CRM.
Who are you?
* Experience in a similar B2B Account Management role, with a proven ability to develop lasting business relationships that deliver mutual value.
* A connection to the agriculture sector.
* Degree in a commercial or technical area, or equivalent relevant work experience.
* Advanced interpersonal skills – able to adapt your style to suit different stakeholders.
* Commercially minded with strong analytical and problem‑solving skills.
* Excellent listening, clear communicating, and influencing credibility rather than pressure.
* Composed, professional presence that remains objective even in challenging situations.
* Self‑driven and organised, with the resilience to maintain a long‑term, strategic focus.
* Strong IT skills – confident in Microsoft Office tools and quick to learn new systems and technologies.
* Willingness to work alongside new technologies, including embracing the use of AI in daily work.
* Willingness to travel frequently within the territory and occasionally more widely for business events or meetings.
* Flexibility to combine customer visits with home working and time in the Biggleswade office when needed.
What we offer?
* Competitive salary
* Inclusive culture with lots of opportunities for growth
* Profit sharing bonus
* Flexible working
* 25 days paid annual leave per year, plus 8 bank holiday days
* Large staff canteen, kitchen and changing facilities
* Company pension
* Cycle to work scheme
* Health & wellbeing programme
* Life insurance
* Private medical insurance with access to GP appointments 24/7
* Free electric car charging on site
* Access to free personal development courses
About us
Kramp is an active, fast‑growing organisation with a leading position in the agricultural market for parts across Europe. We heavily invest in e‑business and innovation, making it easy for customers to run their businesses. Working at Kramp means working with over 3500 international colleagues, who are enthusiastic, professional and involved. We speak our customers’ language, understand their challenges and earn their trust to exceed expectations. Our promise “It’s that easy” is embedded in our culture and DNA.
Working at Kramp means:
• You belong here – being part of our open business community
• Your work makes a difference – have an impact on what matters
• You will develop and realise – learn and realise your potential
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