Overview
Join to apply for the Customer Assistant - Cafe - Leeds role at Marks and Spencer.
Join our team at M&S as a Customer Assistant in our café, where you'll become a champion of our delightful food and drink offerings, offers, and services. We're seeking passionate individuals who take pride in their knowledge of the latest food and drink trends and are eager to share it with our customers.
You'll be a brand ambassador who’s ready to recommend and promote our delicious café menu. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Responsibilities
* Be digitally confident. Utilize our digital tools, such as digital menus and in-store devices, to enhance the customer experience and ensure customers get the products they want, when they need them.
* Ensure efficiency and maintain high standards in food safety and hygiene; roll up sleeves, work hard and go above and beyond every day.
* Be a team player by creating a great inclusive café environment, supporting and respecting colleagues and customers every day.
* Be flexible to work effectively across various areas of the store, adapting to changing demands of the retail environment.
Key Capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asks for it regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Work Pattern
Monday: 07:00–11:00
Tuesday: 07:00–11:00
Wednesday: 07:00–11:00
Friday: 07:00–11:00
Saturday: 07:00–11:00
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. We’re committed to an active Inclusion, Diversity and Equal Opportunities Policy and talk flexible working. If you require reasonable adjustments to any part of our recruitment process, share those requirements with us when applying; we will ensure a fair and transparent assessment.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Retail
#J-18808-Ljbffr