As a Business Transformation Specialist within Facilities and Hygiene, you will be responsible for successfully developing a new business pipeline and creating a prospect list to meet and exceed sales and profit targets. Your role is to establish innovation, drive sales and provide industry leading knowledge in this category to reassure our trusted clients that we have the experience, expertise and credibility to fully support them. At Commercial, we achieve our vision by helping our clients to exceed theirs. Please note this role requires a full UK driving licence as travel to our customers sites throughout the UK and weekly travel to our Head Office in Cheltenham is required. Your responsibilities as a Business Transformation Specialist will be: To successfully identify new business opportunities and develop a new business pipeline through channels such as cold calling, Linked In and social media. Arrange and facilitate site visits for existing and prospect customers to showcase Commercial’s offering Have a proactive approach to sales and consistently achieve your activity and sales targets Participate in weekly calling days to set up external face to face meetings Convert prospects into trading accounts in line with the expectations of the profitability model and targets in both sales and gross profit and percentage Identify leakage and lack of spend against contracts. Where necessary develop and follow a plan to ensure customers are compliant To confidently present our offering to clients, providing them with reassurance of our ability to support in this category. To build presentations and proposals in line with our company brand guidelines showcasing our solutions Update and maintain all records on prospects and new accounts in CRM Work with and alongside the Implementation Team to ensure smooth transition for all new customers Working closely with the internal Account Management team to ensure that customers are handed over smoothly with all their needs clearly communicated verbally and in writing and continue to support as necessary Build rapport and nurture customer relationships, ensuring client accounts remain profitable at all times Support in holding regular account reviews to make clients aware of updates in legislation, products and innovation (whilst growing spend.) To bring innovative ideas to our clients in the workwear category to ensure they receive an industry leading service. About you: You will have recent experience of working within a new business environment where sales targets are consistently being achieved or exceeded Facilities & Hygiene experience essential PPE & Workwear experience is desirable, as this will form part of the role in the longer term (full training will be provided Ambition to exceed individual targets and meet deadlines You effectively manage your time with an organised and forward-thinking approach Demonstrate adaptability in order to deal with a wide range of clients across a variety of sectors You have a can-do, flexible and passionate style to your work Excellent communication skills; both written and verbal Proven experience of building sound, long lasting relationships with new and existing clients You are proficient in using Microsoft office (word, PowerPoint and excel) A full UK driving licence as travel to our customers sites throughout the UK and weekly travel to our Head Office in Cheltenham is required. About Us We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward. As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear. We’re proud to be commercialbynature – a team driven by values, sustainability, and continuous improvement. And now is a particularly exciting time to join us. Our Commercial HQ is undergoing a full refurbishment – and you’ll be working in a brand new, state-of-the-art office space, purposefully designed to support creativity, collaboration, and wellbeing. Our Benefits We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you’ll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here’s what you can look forward to: A base salary of up to £45,000 per annum uncapped commission (OTE £60,000 - £80,000) Hybrid working structure with the flexibility to work from home for part of the week Company car A generous holiday allowance of 25 days plus bank holidays, which increases with length of service An enhanced family leave package to support you and your growing family Life Assurance, offering peace of mind with cover equivalent to four times your salary Access to health & wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days – a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more! Training and Development At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth. Diversity & Inclusion At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life. We’re proud to stand beside one another through life’s ups, downs, and everything in between. Our Diversity & Inclusion initiatives – including support around menopause, neurodiversity, mental health, and more – are just one of the ways we look out for each other and celebrate what makes us unique. We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion and perspective might be exactly what we’re looking for! We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background. To learn more about who we are, our values, and how we protect your personal data during the recruitment process, please visit our website and review our Job Applicant Privacy Policy https://commercial.co.uk/careers .