Are you a customer-focused professional with experience in the motor trade? We’re looking for a Service Advisor to join a busy, well established dealership/workshop in the Guildford area.
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, takes pride in providing top tier customer service, and has a solid understanding of automotive processes.
What You’ll Be Doing:
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Greeting customers and managing service bookings
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Liaising between customers and the workshop
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Explaining work required and providing accurate estimates
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Upselling additional services and products where appropriate
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Managing invoices, warranty claims, and service records
What We’re Looking For:
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Experience in a Service Advisor or similar role (automotive industry essential)
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Great communication and organisational skills
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A proactive, customer-first attitude
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Kerridge / Pinnacle / other DMS knowledge is a plus
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Ability to work under pressure and meet deadlines
What’s On Offer:
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Competitive base salary between £26,000 and £31,000
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Performance-based bonus scheme
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Ongoing training and progression opportunities
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Friendly, professional team environment
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Full-time, permanent role
If you’ve got the skills and attitude to deliver an exceptional service experience, we want to hear from you. Apply now or get in touch for more details