FRONT OF HOUSE RECEPTIONIST
Location: Cracknells Hairdressing, Maidenhead
Employment Type: Full-Time or Part-Time
ABOUT THE ROLE:
Cracknells Hairdressing is a long-standing, family-run salon located just outside the centre of Maidenhead. We are looking for a warm, professional, and proactive Front of House Receptionist to join our team. This is a vital role within our business, you're often the first and last face our clients see, so making a lasting impression is key.
More than just a receptionist, you'll be central to the smooth running of the salon, supporting both clients and team members, managing appointments, and helping create a relaxed and welcoming environment.
RESPONSIBILITIES:
* Greet all clients with a friendly, welcoming smile
* Make and serve drinks to clients throughout their appointments
* Answer the phone and manage all appointment bookings and enquiries
* Keep stylist columns running smoothly and efficiently
* Ensure all client details are up to date in our system
* Maintain salon cleanliness and front-of-house presentation
* Record client and appointment information accurately
* Inform stylists of client arrivals and manage waiting times
* Process payments and complete accurate end-of-day cashing up
* Promote and upsell appointments to walk-ins and over the phone
* Assist clients with product recommendations
* Contribute to salon marketing by posting engaging content on social media
OUR IDEAL CANDIDATE:
* Has excellent communication and people skills
* Presents themselves in a polished, professional manner
* Is computer literate and quick to learn new systems
* Is able to make barista style coffee or is open to learning this skill
* Is highly organised and thrives in a busy environment
* Has excellent timekeeping and reliability
* Enjoys being part of a collaborative team
* Has an eye for detail and a client-first mindset
WHAT WE OFFER:
* A competitive salary based on experience
* Holiday entitlement
* Company pension scheme
* A supportive, family-style team environment
* Ongoing development and opportunities to grow within the business
Job Types: Full-time, Part-time
Pay: £12.21-£13.00 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Maidenhead SL6 5AG: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Are you interested in the role as full time or part time?
Language:
* English (required)
Work Location: In person